Billing·3 min read·

How to cancel your subscription

Step-by-step guide to cancelling your paid membership on a VeloCMS blog.

Cancelling your paid subscription stops future charges. You retain access to paid content until the end of the billing period you already paid for — so if you cancel on March 10th and your billing period runs to March 31st, you keep full access until midnight on March 31st.

Quick start — cancelling in under 2 minutes

Go to the blog where you're a paid member. Visit /member/login, enter the email address you used to subscribe, and click the magic link in your inbox. On your account page, scroll to the 'Subscription' section. Click 'Cancel subscription', then confirm in the dialog that appears. That's it — no retention survey, no chat bot trying to talk you out of it. You'll see the subscription status change to 'Cancels on [date]' immediately.

How to cancel

Log into your member account (visit /member/login, enter your email, click the magic link). On your account page, go to the 'Subscription' section. Click 'Cancel subscription'. Confirm in the dialog. Your subscription moves to 'Cancels at end of period' status — you keep access until the period ends, then you revert to the free tier.

What happens after cancellation

After your paid period ends, you become a free member. You can still log in, read free posts, and receive the newsletter (if subscribed). Paywalled posts show an upgrade prompt. You can re-subscribe at any time from your account page — your reading history and bookmarks are preserved, so picking up where you left off is seamless.

Re-subscribing after cancellation

Changed your mind? Log in to your member account and visit the 'Subscription' section — you'll see a 'Restart subscription' button. Your original payment method is used if it's still valid. If the blog operator has changed their pricing since you cancelled, you'll subscribe at the current rate, not your historical rate. There's no reactivation fee and no waiting period.

Refunds

Each blog independently sets its refund policy. Contact the blog operator directly — their contact information is usually on the blog's About page. VeloCMS (the platform) does not process refunds for individual blog subscriptions; that's between you and the blog operator. If you can't reach the operator through the blog, try the email address on any subscription receipt you received.

If the cancel button is not visible

If you do not see a 'Cancel subscription' button on your account page, the blog operator may have disabled self-service cancellation. In that case, email the blog operator directly or use the unsubscribe link at the bottom of any newsletter email. The unsubscribe link in the email cancels your newsletter opt-in but not your paid subscription — make sure you contact the operator directly if you want to stop being charged.

Common pitfalls

The most common confusion is clicking the newsletter unsubscribe link thinking it cancels the paid membership — it doesn't. Newsletter unsubscribe and membership cancellation are two separate actions. You can be unsubscribed from the newsletter (no emails) while still having a paid membership, or vice versa. If you want to stop all charges, use the 'Cancel subscription' button on the /member/account page, not the email link. Another thing: if your magic link expired (they're valid for 15 minutes), just go back to /member/login and request a new one — there's no limit on how many you can request.

Related articles

  • How billing and trials work — platform billing vs reader membership billing
  • Logging into your member account — magic link authentication explained
  • Newsletter subscriptions — managing email preferences separately from your paid membership

Cancelling removes future charges only. It does not immediately terminate access. You get what you paid for through the end of the billing period.